Chambers Plan Adds Value
The following services are built into each benefit plan at no additional cost:
Chambers Plan Telemedicine
Included with each Extended Health benefit.
While the quality of Canadian healthcare is widely regarded as amongst the best in the world, accessing care in a timely manner is a challenge for many Canadians and their employers. In a recent survey, 57% of Canadians reported they could not secure an appointment with their family doctor within 48 hours.
With Teladoc Health®, members can visit with a doctor within 1 hour, and 92% of cases are resolved on the first call. Skip the trip to the waiting room with telemedicine, included with every Chambers Plan Health option.
Talk with a doctor within an hour by phone or app from wherever you are in Canada or the United States.
Benefits
- With a large operating scale all across Canada, Teladoc Health can broaden and accelerate access to high-quality care.
- With 24/7 access to Teladoc and wait times of less than an hour for a visit, patients can have a visit with a physician anytime – by phone or video* – and be prescribed medication as necessary.
- Because all physicians are Canadian board-certified and licensed medical doctors, patients can expect high-quality care.
- Members can also receive care in the U.S, giving them peace of mind when minor illnesses get in the way of their travel.
*Telemedicine Services is only available by video conference in Quebec.
How it Works
- Initiate: The member initiates by phone* or app and completes medical history similar to the paperwork requirements at a doctor’s office. ?
- Request: The member requests an appointment and can talk to a doctor within 1 hour.?
- Visit: A physician reviews the medical history and any uploaded images and contacts the member via their preferred method—by phone* or video.
- Resolve: A physician diagnoses the member and if necessary, provides ongoing treatment plans.
- Prescribe: If prescribing medication, the prescription is sent to the member’s pharmacy of choice.?
* Telemedicine Services is only available by video conference in Quebec.
Teladoc Health
Teladoc Health is the global leader in virtual care and leverages a network of physicians licensed and certified in both the United States and Canada. With Teladoc Health, members can receive a diagnosis and treatment recommendation to include prescribed medications, if necessary, for a broad array of healthcare issues right at their fingertips.
Teladoc Health is helping patients get resolution for their healthcare needs while redirecting patients from unnecessary emergency department visits and the long wait times of doctors’ offices. Telemedicine Services fill a crucial need for on-demand care and serve as a complement to the existing healthcare systems, and Teladoc Health’s comprehensive virtual care solution provides a new front door to the healthcare system—one that is open 24/7 and can be accessed from anywhere.
Business Assistance Services (BAS)
Helping you manage your business more efficiently
Most small businesses can’t afford to have a team of specialists on hand to help deal with unexpected problems that require an expert opinion. The Chambers Plan BAS—delivered by Arcora—is designed to fill this gap. This confidential service provides access to 1:1 coaching for the business owner from certified coaches, as well as telephone support from professional accounting, legal and human resource experts who understand the challenges faced by small business owners. One-on-one consultation is often financially out of reach for many businesses, however through the Chambers Plan BAS, firms have access, free of charge, to expert advisors who can help their business grow. Check out the info sheet.
The Chambers Plan BAS provides business owners:
Human Resource Coaching
Confidential telephone guidance from HR professional helps address a wide range of challenging people issues, including performance management, absenteeism, conflict and difficult behavior.
Legal and Financial Guidance
Provides up to nine hours of Legal and Accounting guidance combined per calendar year.
- Legal Guidance – When faced with a legal dilemma, this service provides practical and current interpretations of company, partnership, taxation and insolvency law, plus all relevant aspects of common and civil law.
- Accounting Guidance – When the numbers don’t add up, guidance from a professional enables owners and managers to strengthen management and control functions through expert counsel.
Professional Coaching
Solution-focused coaching from a top-tier professional coach for one business owner per firm to help proactively manage workplace challenges while unlocking your full potential and boosting resilience.
Digital Business Library
As a business owner or manager, you understand the everyday challenges and personal stresses associated with managing people and running a business—it can be a lot. But with these carefully curated and tailored resources available through Arcora’s Digital Business Library, you can get a little boost of inspiration, a sample to get you going or a place to start if you just don’t know where to begin.
Teladoc Medical Experts
Helping employees make important medical decisions
When you or someone you love is faced with illness or injury, you want to have access to the very best medical expertise available. That's exactly what Teladoc Medical Experts gives you, connecting individuals and their treating physician with world renowned specialists to provide an expert opinion on an existing diagnosis and treatment plan, without having to leave home.
Don’t forget, your dependents as defined in your benefit plan can also use Teladoc Medical Experts. Plus, with the Extended Family Benefit, your parents and parents-in-law also have access to Teladoc Medical Experts when they need it most.
Plan members have unlimited access to the following Teladoc Medical Experts services:
Personal Health Navigator
Helps a Plan member navigate the healthcare system and take control of their own healthcare. By providing customized health information, and access to local resources, Personal Health Navigator is not just for serious illness, but can help all members.
Expert Medical Opinion
Provides an in-depth review of medical files by world renowned specialists to confirm the right diagnosis and right treatment options. The Plan member and their treating physician benefit from the valuable insights of top medical experts, under constant guidance and support from Teladoc Medical Experts.
Find a Doctor* & Care Finder*
Locates a local or out-of-country specialist if a Plan member needs one. Access to a Canadian specialist requires a referral from a treating physician.
*While Teladoc Medical Experts services are available without charge to all Chambers Plan insured employees and their dependents, employees are responsible for any expenses associated with medical treatment (not covered by your provincial or Extended Health Care plan), travel and lodging. Teladoc Medical Experts does not make referrals or appointments for members.
my-benefits Health®
Connecting members to health-empowering solutions
Any health issue or concern brings about questions. my-benefits health is the Chambers Plan wellness site, providing Plan members easy access to reliable health tools and resources, allowing them to choose the best course of action for their family.
- Find a family doctor or specialist
- Check procedure wait times
- Locate patient assistance programs
- Explore resources on senior care
- Search Canadian prescription drug and conditions libraries
- Read topical newsletters